Privacy policy

Last updated: 7 May, 2025

Blue Gum Admin & Tech are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy outlines how we collect, use, store, and disclose your personal information when you visit our website.

1. Collection of Personal Information

We only collect personal information where it is reasonably necessary for our functions or activities. This may include:

Your name, phone number and email address (if you contact us or subscribe to our newsletter)

Anonymous website usage data via server logs

We will only collect this information directly from you, unless it is unreasonable or impracticable to do so.

2. Use and Disclosure

We use your personal information to:

Respond to your enquiries

Improve the content and user experience of our website

Provide updates or services you request

We do not sell or rent your personal information. We may disclose it to trusted third parties who assist us in operating the website, subject to appropriate privacy safeguards.

3. Cookies

Our website uses cookies to support essential functionality and to understand how visitors interact with our content.

  • Essential cookies are necessary for site performance and security, and cannot be disabled.

  • Non-essential cookies, including those used for Squarespace Activity Log Analytics, help us monitor general site usage (e.g. number of visitors, page views, traffic sources). These cookies may collect personal information such as IP addresses and device/browser data.

By continuing to use our website, you consent to the use of these non-essential cookies. You can manage or disable cookies via your browser settings or by using any cookie banner or settings provided on our site.

4. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access. This includes secure servers and limited access controls.

5. Access and Correction

You have the right to:

Request access to the personal information we hold about you

Request correction if the information is inaccurate, out-of-date, incomplete, irrelevant, or misleading

To make a request, please reach out to us via the Contact page.

6. Overseas Disclosure

Our website is hosted and operated using Squarespace, which may process or store personal information on servers located outside Australia, including in the United States.

While we take reasonable steps to ensure that Squarespace handles your data in accordance with the Australian Privacy Principles (APPs), by using our website, you acknowledge and consent to the possibility that your personal information may be disclosed to overseas recipients and may not be protected by the same privacy standards as in Australia.

For more information, you may view Squarespace’s Privacy Policy.

7. Complaints

If you believe we have breached your privacy rights, please contact us. We will respond promptly. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

9. Law Enforcement and Legal Obligations

If we reasonably believe that a user is engaging in an illegal activity, whether or not it directly involves use of our website, we may disclose personal information to law enforcement authorities or other relevant government agencies.

Such disclosure will only be made where:

  • We reasonably believe it is necessary to prevent, investigate, or address illegal activity; and

  • It is authorised or required under the Privacy Act 1988 (Cth) or other applicable Australian law.

10. Changes to This Policy

We may update this Privacy Policy from time to time. All updates will be published on this page with the revised date.